{"xsrfToken":"4094b246679ebc80f371640e79bda2f94ccbd34d_lout","branding":{"id":"2","key":"care","name":"CARE","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"care","projectId":10000,"serviceDeskId":2,"name":"CARE","description":"<p>Welcome! You can raise a request for CARE using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"9","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://eigerindocare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[3],"key":""},{"id":"10","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://eigerindocare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"12","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10541,"iconUrl":"https://eigerindocare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"11","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://eigerindocare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"13","name":"Get developer support","descriptionHtml":"","callToAction":"Get developer support","introHtml":"<p>Use this request type to escalate customer issues to developers.</p>","icon":10524,"iconUrl":"https://eigerindocare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[],"key":""},{"id":"20","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10520,"iconUrl":"https://eigerindocare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[9]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CARE","userLanguageHeader":"Service Unavalaible","userLanguageMessageWiki":"<p>Mohon ditunggu</p>","defaultLanguageHeader":"Service Unavalaible","defaultLanguageMessage":"Mohon ditunggu","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYjVkYWM4OS1kNTg5LTRlYzAtYmZmYi03MmNmMTUwZjdiOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc1NTI0OTgsIm5iZiI6MTc0NzU1MTI5OH0.Yr17_tzejc1gSC2rvGRUpOOKaTbAZ2t6BPLKsyT8aF8","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"3b5dac89-d589-4ec0-bffb-72cf150f7b96","tokenDurationInMins":20}},"reqCreate":{"id":9,"projectId":10000,"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":10540,"iconUrl":"https://eigerindocare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10049","fieldConfigId":"10154","label":"CARE Category","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10055","label":"User - Tambah","selected":false,"children":[]},{"value":"10056","label":"User - Inactive","selected":false,"children":[]},{"value":"10057","label":"User - Rolling","selected":false,"children":[]},{"value":"10058","label":"POS Desktop - Login","selected":false,"children":[]},{"value":"10059","label":"POS Desktop - Article","selected":false,"children":[]},{"value":"10060","label":"POS Desktop - Inventory","selected":false,"children":[]},{"value":"10061","label":"POS Desktop - Promotion","selected":false,"children":[]},{"value":"10062","label":"POS Desktop - Loyalty Member","selected":false,"children":[]},{"value":"10063","label":"POS Desktop - Payment","selected":false,"children":[]},{"value":"10220","label":"POS Desktop - Bill tidak naik","selected":false,"children":[]},{"value":"10064","label":"POS Desktop - Bill","selected":false,"children":[]},{"value":"10065","label":"POS Desktop - Return","selected":false,"children":[]},{"value":"10066","label":"POS Desktop - Retail Assistant","selected":false,"children":[]},{"value":"10067","label":"POS Web - Receivable","selected":false,"children":[]},{"value":"10068","label":"POS Web - Store Safe","selected":false,"children":[]},{"value":"10069","label":"POS Web - Floating Cash","selected":false,"children":[]},{"value":"10070","label":"WMS - Create STO","selected":false,"children":[]},{"value":"10218","label":"WMS - Update STO","selected":false,"children":[]},{"value":"10071","label":"WMS - Cancel STO","selected":false,"children":[]},{"value":"10072","label":"WMS - Putaway Cancel","selected":false,"children":[]},{"value":"10073","label":"WMS - Putaway Inbound","selected":false,"children":[]},{"value":"10074","label":"WMS - Bin","selected":false,"children":[]},{"value":"10075","label":"WMS - Inventory","selected":false,"children":[]},{"value":"10215","label":"WMS - Inbound - To Do","selected":false,"children":[]},{"value":"10214","label":"WMS - Inbound - Confirm","selected":false,"children":[]},{"value":"10217","label":"WMS - Inbound - Qty Diff","selected":false,"children":[]},{"value":"10216","label":"WMS - Inbound - Repush","selected":false,"children":[]},{"value":"10077","label":"WMS - Picking","selected":false,"children":[]},{"value":"10078","label":"WMS - Packing","selected":false,"children":[]},{"value":"10219","label":"WMS - Manifest - Confirm","selected":false,"children":[]},{"value":"10080","label":"OMS - Allocate","selected":false,"children":[]},{"value":"10081","label":"OMS - Unallocate","selected":false,"children":[]},{"value":"10082","label":"OMS - Cancel","selected":false,"children":[]},{"value":"10083","label":"Store Visit","selected":false,"children":[]},{"value":"10119","label":"Salesforce","selected":false,"children":[]},{"value":"10120","label":"POS Swiss","selected":false,"children":[]},{"value":"10121","label":"Tracking Reparasi","selected":false,"children":[]},{"value":"10122","label":"Wholesale","selected":false,"children":[]},{"value":"10123","label":"Booking Room","selected":false,"children":[]},{"value":"10131","label":"Accounting/Finance","selected":false,"children":[]},{"value":"10124","label":"ATOM - Brandsite","selected":false,"children":[]},{"value":"10221","label":"ATOM - Mobile App","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/9","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/9","calendarParams":{"firstDay":0,"date":"2025-05-18T13:54:59+0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYjVkYWM4OS1kNTg5LTRlYzAtYmZmYi03MmNmMTUwZjdiOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc1NTI0OTgsIm5iZiI6MTc0NzU1MTI5OH0.Yr17_tzejc1gSC2rvGRUpOOKaTbAZ2t6BPLKsyT8aF8","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"3b5dac89-d589-4ec0-bffb-72cf150f7b96","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=eigerindocare","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4094b246679ebc80f371640e79bda2f94ccbd34d_lout","baseUrl":"https://eigerindocare.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://eigerindocare.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3b5dac89-d589-4ec0-bffb-72cf150f7b96","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6d2b0268fab54226b5016b7fc2048805","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}